Talk time cost remain the same despite cheap tariff

It has been two months when many cellular subscribers complained about the difficulties for incoming call or outgoing call. Even if it worked, drop call might always happen underway. It event takes a day to send and receive SMS, despite the strong signal. Indosat Marketing Director Guntur Siboro admitted the fact. The promotional and tariff cut down have increased sharply the use of cellular traffic. The traffic peak of Indosat happens at 21.00-23.00 and 10.00 to 11.00. XL considered that drop call is technical problem. “Thus, it is not true we are downgrading the service quality,” said Myra Junor, XL corporate communication general manager (Harian Kontan, pg 22)