XL to reduce churn rate

PT Excelcomindo Pratama (XL) stated customer churn rate right now at 10%, lower than telecommunication industry that reach 30%. "Our churn rate recorded high in early 2008, but now could pressed up to 10%,” said GM Corporate Communication XL, Myra Junor, amidst launching XL reloaded bonus in Jakarta, last week. / Media Indonesia, pg 20